Job Description

Required Skills & Experience

Must-Have Qualifications:\n\n6+ years of experience in ServiceNow development and administration.\nProven, hands-on experience with data center IT asset management- hardware-level (servers, racks, complex infrastructure components), not just laptops/desktops or software asset management\nDemonstrated ability to build custom API integrations in ServiceNow from scratch (not just plugin configuration)\nDeep expertise in CMDB and ITOM, specifically hardware configuration management and CI relationship mapping\nExperience ingesting data from disparate, non-standard systems into ServiceNow (custom telemetry, proprietary data feeds)\nStrong ServiceNow development skills- you write code, you don't just configure\nAbility to operate independently in a startup environment with ambiguity, shifting priorities, and minimal process overhead\nComfort engaging with senior technical stakeholders and holding your own in architectural conversations

Nice to Have Skills & Experience

Preferred Qualifications:\n\nServiceNow certifications such as:\nCSA\nCIS-HAM/SAM\nCIS-Discovery\nCIS-CMDB\nStrong Differentiators\n\nBackground at a NeoCloud provider (CoreWeave, Lambda Labs, etc.)\nExperience modeling AI data center infrastructure or emerging hardware not yet cataloged in ServiceNow\nTrack record of making and defending custom vs. out-of-the-box decisions with a clear business rationale\nFamiliarity with discovery tools (Flexera, Peregrine, etc.) in the context of complex, non-standard environments\nWhat This Is Not\n\nThis is not a role for someone whose ServiceNow experience is primarily software asset management, virtual environments, or standard enterprise IT\nThis is not a role for someone who needs structure, a large team, or a long onboarding period\nThis is not a role for someone who configures plugins- you build what doesn't exist yet

Job Description

Insight Global’s client is building the infrastructure backbone for next-generation AI data centers, and we’re seeking a ServiceNow Developer who has been in the trenches of complex, hardware-heavy environments to support their growth plans. This is not a configuration role-you will be designing and building custom integrations, modeling infrastructure that doesn't yet exist in ServiceNow's out-of-the-box catalog, and working directly alongside principal-level engineers who are designing AI data center infrastructure at scale.\n\nYou will be the primary ServiceNow resource embedded in a fast-moving, fully remote startup environment. You need to hit the ground running, so it expected for this individual to be comfortable with little ramp-up time.\n\nWhat You'll Do\n\nDesign and build custom ServiceNow integrations to ingest complex data from internal and external systems (telemetry feeds, proprietary data structures, non-standard hardware)\nModel data center infrastructure assets in CMDB, including nested, multi-layer hardware relationships that are not pre-configured in ServiceNow\nMaintain CMDB health, data quality, and CI relationship mapping across a highly complex infrastructure environment\nDefine and enforce best practices around the custom vs. out-of-the-box boundary, keeping the platform stable while stretching it where necessary\nCollaborate directly with engineering stakeholders to translate infrastructure architecture into ServiceNow data models\nOwn the full development lifecycle, design, build, test, and maintain as a solo or near-solo resource

Job Tags

Remote work, Shift work

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