Job Description

RESPONSIBILITIES

Design, develop, test, and deploy ServiceNow solutions.

• Develop JavaScript using ServiceNow and Glide APIs.
• Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs.
• Develop workflows and automation using Flow Designer.
• Develop Service Catalog items, forms, approvals, and workflows.
• Develop and maintain REST/SOAP API integrations.
• Develop and support solutions across ITSM, Security Operations (SecOps), and Governance, Risk, and Compliance / Integrated Risk Management (GRC/IRM).
• Develop solutions involving CMDB data and integrations.
• Analyze requirements and create technical designs and specifications.
• Troubleshoot code, integrations, workflows, and application defects.
• Participate in testing, upgrades, releases, and production deployments.
• Maintain technical documentation and provide knowledge transfer.

REQUIRED QUALIFICATIONS

• Minimum 3 years of hands-on ServiceNow development experience. Experience used to meet this requirement must be development experience, not ServiceNow administration.
• Strong experience with JavaScript, ServiceNow scripting, and Glide APIs.
• Hands-on development experience with Business Rules, Client Scripts, Script Includes, Flow Designer, Service Catalog, ACLs, and REST API integrations.
• Development experience with ServiceNow ITSM and/or SecOps and GRC/IRM.
• Working knowledge of CMDB and Configuration Management.
• Professional application development experience including coding, testing, implementation, and production support.
• Systems analysis experience including requirements analysis, technical specifications, and solution design.

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